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Enable Multi-Factor Authentication

Multi-factor authentication (MFA) allows you to add additional security to Office 365 accounts by preventing unauthorized access to your email.

Note: Only Office 365 accounts with Administrator Permissions can access these settings.

  1. Sign in to Outlook on the web with your Office 365 email address and password.
  2. Once you're signed in, visit this URL to access your control panel.
  3. In the multi-factor authentication panel, check the box to the left of the user that you're adding MFA to. Quick steps will display on the right. Select Enable.
    Check box to left of user then under Quick Steps select enable
  4. On the confirmation window, select enable multi-factor auth.
    Check box to left of user then under Quick Steps select enable
  5. After you've enabled MFA, under quick steps, select Enforce.
  6. Now, sign back in to Outlook on the web with the email account that you just enabled MFA for. You'll need to enter the phone number you want your verification code sent to, and select Next.

    Note: You can use the Microsoft Authenticator app instead of providing a phone number to set up MFA.

  7. After you've set up MFA, you'll be provided with an app password for your email clients. Make note of this, and select Done.

More info

Note: While we link to Azure for this process, our scope of support for Azure ActiveDirectory is limited. We provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.


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