Understanding domain setup error messages
When attempting to set up a Search Engine Visibility account, you may encounter errors. Use this table to diagnose the problem and see how to fix it.
| Domain setup errors | |
|---|---|
| The message you see | What to do |
| We can't validate this site because it appears the site has not been published or has no content. | It looks like you haven't yet published your website — or the page is empty. Double check the page and publish your page. |
| We could not find this domain on your account. | Double check the domain you're using (e.g. greatsite.com). It may be owned by someone else or you don't have this particular`godaddysites.com` domain in your account. |
| Your site's domain is masking another URL, which can hurt your search engine ranking. | You trying to set up a domain with a 'masked' domain. Set up the masked domain instead. |
| We can't validate this site, because it doesn't have hosting associated with it | Your site is may not be associated with an active domain. See Set up my domain name. |
| Your site is on a temporary domain, which doesn't work with SEO. | The domain you are trying to use is a temporary domain for Managed WordPress sites (`myftpupload.com`). See Why use a temporary domain name with Managed WordPress?. |
| We cannot setup an account for this domain because one already exists. | The domain is already associated with another SEV account you have. Log into the already set up account — or decide if you should can cancel that account so you can use the new one. |
| Search Engine Visibility is blocked from reaching this site. | When attempting to access their site, it is sending back a 401, 402, or 403 status code to our requests. To troubleshoot the issue, see Common web page errors. |
| This site is currently unavailable. | When attempting to access their site, it sent back a 404 or > = 500 status code. To troubleshoot the issue, see Common web page errors. |
| Your site is currently not reachable. | When attempting to access your site, your site sent back some other failure response. Check that your Domain Name Server (DNS) is set up correctly. |
| We are having trouble reaching this site, please call support if this continues. | When attempting to access your site, your site sent back some other failure response. Check that your Domain Name Server (DNS) is set up correctly. |
